At Hubble Bubble Lounge Bar, we are committed to operating with the highest standards of legal compliance, transparency and fairness. Our policies are designed to protect our guests, our team, and our community while ensuring that every experience at Hubble Bubble is both exceptional and safe.

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1. Legal Compliance

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We strictly comply with all applicable City of Miami and State of Florida laws, regulations, and ordinances that govern hospitality and lounge establishments, including:

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✔︎ Business Licenses & Permits — We maintain all required local, state, and federal licenses to operate as a licensed lounge in Miami.

✔︎ Tobacco & Hookah Service — Serving tobacco products is carried out only where permitted by law and where our licenses explicitly authorize it.

✔︎ Age Restriction Compliance — No person under 21 years old is permitted to enter or be served in our lounge in accordance with Florida tobacco and alcohol age laws.

✔︎ Health & Safety Standards — We follow health department codes including ventilation and indoor air safety standards required for establishments serving smoke products.

✔︎ Responsible Alcohol Service — If alcohol is served, it is managed in strict compliance with Miami liquor licensing requirements, including age verification, service limits, and local ordinances.

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We regularly review and update our practices as laws evolve to ensure ongoing compliance.

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2. Claims and dispute procedures

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If you have any concerns, claims, or questions regarding:

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• service or product experience

• safety compliance

• billing or payment disputes

• staff interaction

• accessibility or accommodation issues

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please contact our Compliance Team immediately at:
📞 +1 305-952-3961

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We aim to respond to all legitimate inquiries within 5 business days, and where appropriate, provide a fair resolution in line with applicable law and our internal quality standards.

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3. Safety, security, and your rights

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We support a safe environment for all guests. This includes:

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✔︎ enforcement of age and identification checks
✔︎ adherence to occupancy regulations
✔︎ internal staff training on responsible service standards
✔︎ compliance with fire, sanitation, and safety inspections required by Miami-Dade and Florida authorities

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We do not tolerate:

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❌ discrimination
❌ harassment
❌ service to intoxicated or underage individuals
❌ violations of public health codes

Any conduct that compromises guest safety or violates law will result in immediate corrective action.

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4. Privacy and data protection

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Your privacy matters to us. Any personal data collected for reservations, marketing, or legal compliance is handled in accordance with:

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✔︎ relevant U.S. federal privacy laws
✔︎ State of Florida privacy requirements
✔︎ industry best practices for data protection

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We do not share personal information with third parties except as required by law, subpoena, or legitimate government requests.

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5. Continuous improvement

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Lounge laws and compliance expectations are subject to change. We regularly review:

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• local City of Miami regulations

• Florida Department of Business and Professional Regulation requirements

• health and safety codes

• customer feedback

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This ensures that Hubble Bubble Lounge Bar continues to operate responsibly, ethically, and legally, while delivering the premier hookah and lounge experience in Miami.

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